video security monitoring
Can you believe that?Well, they did pay for the service call, and they should have; however, I’ve had ongoing problems aside from that for the last 4 months – since they put the cheap crap in. The last straw was a malfunctioning timer device installed to one of my lights. As a sat in front of the television late one night, it surged, the light bulb burst, and sparks shot across the room!Had I not been home, the place could’ve caught on fire. Main unit said “remove malfunctioning device. ” I was afraid to touch it, but I did because I was more afraid not to. I called to tell Vivint to cancel the contract and come get their equipment, and they told me I would be responsible for paying the 5 year monitoring contract in full when I was told by their rep that if I had to cancel before the contract expired there would be a minimal cancellation fee of $200.
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